Help center › WhatsApp & AI
WhatsApp AI bot
Turn on the assistant that answers and books appointments on its own, 24/7, on your clinic's WhatsApp number.
The WhatsApp AI bot serves your patients automatically: it answers questions, offers time slots and books appointments without your front desk having to be available. It works on your clinic's WhatsApp number, so patients write to the same contact as always.
What it does
- Answers messages 24/7 in natural language.
- Offers real time slots based on your calendar and operatories.
- Creates the appointment and records it in your dashboard automatically.
- Sends confirmations and reminders.
Connect your WhatsApp
The bot uses Meta's official WhatsApp Cloud API. To enable it:
- Go to Channels in your dashboard.
- Follow the wizard to connect your clinic's WhatsApp.
- Confirm the number and save.
The connection uses Meta's official channel; we guide you step by step. Questions? Email [email protected].
Availability by plan
The AI bot is available on the Pro and Clinic plans, with a monthly number of AI conversations depending on the plan. See Plans & billing.
It's off by default
For safety, the AI agent ships disabled until you connect and turn it on. You decide when to switch it on.
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